ACCOUNTABILITY LEADERSHIP

FOR THE HEALTH CARE TEAM

“We don’t have bad people. We have bad systems.” Sadly, these are words repeated every day in hospitals and health-care organizations around the world.

To address this timely need, Accountability Leadership for the Health Care Team, a new seminar co-sponsored by Harvard Medical School's Department of Continuing Education and The Levinson Institute, offers sound concepts and proven applications that bring clear thinking back to the management of health-care delivery systems.

The innovative five-day program explores the types of accountabilities and authorities found in roles throughout clinical institutions. It then presents straightforward leadership practices to meet these accountabilities. The seminar explores effective leadership of individuals, teams, cross-functional processes, and whole organizations. It delivers a reliable blueprint based on scientific principles for obtaining strategic alignment and consistent implementation.

Accountability Leadership for the Health Care Team is not for physicians only. It is targeted to participants from all medical disciplines: medicine, nursing, social work, and psychology, as well as all health-care business disciplines: general management, finance, marketing, and information technology. Consultant-led small-group sessions provide lively forums to apply the seminar’s principles to actual cases that participants present from their own hospitals and other health-care organizations. In fact, the value of Accountability Leadership for the Health Care Team is enhanced when several colleagues from the same organization or hospital attend together and apply the seminar’s perspectives and tools to their “real life” problems and dilemmas.

The faculty for Accountability Leadership for the Health Care Team is made up of physician executives and other health-care executives with significant leadership and consulting experience in the health-care field. The seminar provides science-based approaches to aligning structures and processes with strategy, aligning people with work, and developing people to their full potential. It provides a model for achieving consensus in complex work environments with multiple, competing demands and requirements, and for translating organizational strategy into reality—all within an accountability framework.

Key Outcomes

In Accountability Leadership for the Health Care Team, participants (physicians and non-physicians) from different medical disciplines learn how to:

• Master the tasks of working effectively together to deliver on their organization’s overall goals;

• Set context and encourage employee productivity and team working to ensure the highest probability of success;

• Manage team-working practices in each type of health-care organization;

• Achieve consensus in complex work environments;

• Enhance employee effectiveness through a systematic approach to employee development; and

• Maximize the productivity of multi-level, cross-functional managerial units.

Harvard Medical School is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians.  Harvard Medical School designates Accountability Leadership for the Health Care Team for a maximum of 44 credit hours in category-1 credit toward the AMA Physician's Recognition Award. Each physician should claim only those hours of credit that he or she actually spent in this educational activity.

Registration for this seminar is handled by Harvard Medical School. To register, go directly to the Harvard Medical School website, or contact the course coordinator at (617) 384-8600 or by e-mail at hms-cme@hms.harvard.edu.

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